Frequently Asked Questions
What exactly do pipeline engineering services include?
We provide specialized technical services that optimize animation production pipelines, particularly in ToonBoom Harmony environments. This includes workflow optimization, custom tool development, and strategic technical planning. We work alongside your existing IT infrastructure, focusing specifically on production efficiency and automation.
How do you work with our existing IT department?
We complement your IT department rather than replace it. While IT handles your general infrastructure, we focus specifically on production pipeline optimization and the custom software development that goes with it. This specialized focus allows us to enhance your studio’s productivity while maintaining seamless integration with existing systems.
What does the engagement process look like?
We typically start with a monthly retainer that includes weekly collaboration meetings (2-3 hours) where we learn about your pipeline and prepare optimization recommendations. We discuss ongoing production issues and plan automation solutions where needed. Additional development work is quoted separately based on specific project requirements.
How do you handle software development needs?
When development is needed, we first provide a detailed estimate and design proposal for your review. Development costs are separate from the retainer and are negotiated based on project scope. We focus on creating efficient, maintainable solutions that provide measurable productivity gains.
What kind of results can we expect?
Our initial focus is on giving both technical staff and artists a smoother experience within and around Harmony. This includes automating repetitive tasks like asset and template imports. Once these basics are optimized, we can develop more complex tools for advanced tasks like I/O automation and scene planning.
Do you provide security auditing and consultation?
Yes, we can provide security policy advisory and auditing services if your existing IT service doesn’t cover these areas. This includes pipeline security audits, penetration testing, and recommendations for both internal and external security measures.
How long does it take to see improvements?
Initial optimizations and automation tools can be implemented within the first few months of engagement. The exact timeline depends on your specific needs and priorities, which we’ll establish during our initial assessment. We focus on delivering measurable improvements that scale with your team size.
What makes your service cost-effective?
Our retainer model is typically more cost-effective than having both a CTO and a full-time developer on staff. The productivity gains from our optimization work and custom tools often result in significant time savings across your entire production team.
Have more questions?
We’re happy to discuss your specific needs and how we can help optimize your pipeline.
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